Review the two attachments. Explain which one you think gives better advice. Support your opinion with at least two sources from the class materials.
Human Resources Management. Chapter 12.3-Administration of the Collective Bargaining Agreement (CBA)1 (SEE ATTACHMENT)
Why Do Employees File Discrimination Complaints and Grievances? Advice to Managers and Supervisors- https://www.fedsmith.com/2008/07/08/why-do-employees-file-discrimination-complaints-2/
What Arbitrators, Mediators, and Conciliators Do- https://www.bls.gov/ooh/legal/arbitrators-mediators-and-conciliators.htm#tab-2+